Who to contact
Patient advice (PALS)
0161 276 8686Monday to Friday, 9am – 4pm
Hospital switchboard
0300 330 9444Out of hours and emergency chaplaincy support
Complaints team
complaints@mft.nhs.uk0161 276 4509
Help while you are with us
If you are worried about your care, or someone you love, our teams want to hear from you. These pages explain who can help and how to reach them.
Visiting someone in hospital?
Visiting is between the core visiting hours of 10.30am and 7.30pm in adult inpatient wards and community units, where this can be achieved safely and the patient wishes to receive visitors. Visiting will usually be limited to a maximum of two visitors at any one time.
There are different arrangements for children, babies, maternity and neonatal care. Read the visitor’s policy for the details before you travel.
Waiting for a hospital appointment?
Waiting safely explains where to find average waiting times and trusted sources of support for your physical and mental health while you wait.
Need an interpreter?
Let a member of staff know as soon as you can so an interpreter can be arranged for your appointment or to help you contact PALS.