Our Patient Safety Incident Response Plan
When something goes wrong, we want to understand why and put it right. Our Patient Safety Incident Response Plan sets out how we respond to patient safety incidents, how we involve patients and families, and how learning leads to lasting improvements in care.
Read the Patient Safety Incident Response Plan
Raising a concern about safety
If you are worried about the safety of your care or someone else’s, please speak to the team looking after you. You can also contact our Patient Advice and Liaison Service, or use Martha’s Rule if you are worried that someone’s condition is getting worse.